Oracle Support – Metalink – An Overview


What is My Oracle Support?
My Oracle Support provides personalized, proactive, and collaborative support across all Oracle products.

HTML OPTION 
What features are included in the My Oracle Support HTML option?
HT:

  • SR management, including the ability to create and update SRs, attachments, and configuration association
  • Browsing and searching the knowledge base
  • Patch search and download
  • My Oracle Support Communities
  • Certifications and Product Roadmap
  • Favorites
  • User administration
  • Hot Topics
  • Bug summary
  • SR management reports
  • CRM On Demand SR Create
  • Knowledge Searches

The following features are available only in the Flash version of My Oracle Support:

  • Systems
  • Projects
  • Healthchecks
  • Patch Advice and Recommendations
  • Inventory Reporting
  • On Demand Portal Functionality
  • CRM On Demand Service Requests and Knowledge

for more and detail help — https://support.oracle.com/CSP/ui/faq.html

 

https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=733241.5

 

 

 

 

 

 

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