Figuring out what your people want can feel like an intricate puzzle, especially when different employees require different things. Here are four things most employees need to be successful:
1. Tell me my role, tell me what to do, and give me the rules. Micromanaging? No, it’s called clear direction. Give them parameters so they can work within broad outlines.
2. Discipline my coworker who is out of line. Time and time again, I hear, “I wish my boss would tell Nancy that this is just unacceptable.” Hold people accountable in a way that is fair but makes everyone cognizant of what is and isn’t acceptable.
3. Get me excited. About the company, about the product, about the job, about a project. Just get them excited.
4. Don’t forget to praise me. Motivate employees by leveraging their strengths, not harping on their weaknesses.
5. Don’t scare me. They really don’t need to know about everything that worries you. They respect that you trust them, but you are the boss. And don’t lose your temper at meetings because they didn’t meet your expectations. It’s often not productive. Fairness and consistency are important mainstays.
6. Impress me. Strong leaders impress their staffs in a variety of ways. Yes, some are great examples of management, but others are bold and courageous, and still others are creative and smart. Strong leaders bring strength to an organization by providing a characteristic that others don’t have and the company sorely needs.
7. Give me some autonomy. Give them something interesting to work on. Trust them with opportunity.
8. Set me up to win. Nobody wants to fail. Indecisive leaders who keep people in the wrong roles, set unrealistic goals, keep unproductive team members, or change direction unfairly just frustrate everybody and make people feel defeated.
Your job is to make it practical for people to succeed. When you do this, everybody wins.
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