Oracle E-Business Suite Diagnostics Overview

  • Oracle E-Business Suite Diagnostics is a free tool provided by Oracle to ease the gathering and analyzing of information from your E-Business Suite specific to a existing issue or setup
  • Formatted output displays the information gathered, the findings of the analysis and appropriate actions to take if necessary
  • This tool is easy to use and is designed for both the functional and technical user

Oracle E-Business Suite Diagnostics are designed to improve:

  • Problem Avoidance – resolving configuration and data issues that would cause processes to fail
  • Self Service Resolution – resolving problems without the need to contact Oracle Support
  • Reduction in Resolution Time – minimizing the time spent to resolve an issue by increasing support engineer efficiency

Key items to note:

  • E-Business Suite Diagnostics do not alter the data or setup in your system
  • E-Business Suite Diagnostics are organized into one of the following groups:
  • Setup Diagnostic tests are designed to assist in resolving product setup issues
  • Activity Diagnostic tests gather information about data and configuration relevant to a particular functionality / issue, examine that information, provide feedback, and suggest appropriate actions
  • Data Collection tests gather information relevant to a particular product / functionality / issue
  • Functional Categories typically align with the product menu structure and include both activity and data collection tests
  • E-Business Suite Diagnostics are designed to run in Oracle Diagnostics and are available via the E-Business Suite Diagnostics Patch

Release 11i and Release 12 both use the Role-based Access Control (RBAC) security model.
For a basic understanding of RBAC and how it relates to diagnostics, please click here

New to Release 12.0.6 security:

  • user must have a diagnostics role assigned – 3 seeded roles are delivered that can be used without additional setup
  • the ‘Application Diagnostics’ responsibility is used to execute tests in the diagnostic framework

Additionally, output logs from previously executed tests can only be reviewed by the user who executed them or the system administrator.

More information is available on Metalink / Oracle MySupport

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