When using certain responsibilities the ‘Close Other Forms’ option in the Navigator window, ‘Tools’ menu is protected against an update.
The function ‘Navigator: Disable Multiform’ needs to be included in menu exclusions of the given responsibility. As System Administrator:
- Navigate to Security > Responsibility > Define.
- Query the responsibility in which you want to allow to control the Close Other Forms option.
- In the Menu Exclusions, enter a function Name: Navigator: Disable Multiform
- Save changes.
The values are stored in FND_USER_PREFERENCES table by user. To see whether the checkbox is checked or not:
select * from fnd_user_preferences
where preference_name = ‘NEW_WINDOW_FLAG’
‘N’ means defaults to checked, ‘R’ means defaults to not-checked. We have had some inconsistencies with this checkbox. You would un-check it and exit the applications, and the next time when you log in, it’s checked again.