The system profile option “Utilities:Diagnostics“ is set to ‘NO’.
This profile option controls whether normal users can use the Examine utility without restriction. The password prompted for is the APPS account password, so access can be restricted to only those users that know the APPS password.
If you want to use Examine utility without APPS password then set this profile option to YES.
Sometime , Diagnostics itself ( button/ menu entry in Help menu ) is not available or invisible, this is done by using profile option –“Hide Diagnostics Menu Entry “
Make this profile option as “NO”