Oracle Support – Metalink – An Overview

What is My Oracle Support?
My Oracle Support provides personalized, proactive, and collaborative support across all Oracle products.

What features are included in the My Oracle Support HTML option?

  • SR management, including the ability to create and update SRs, attachments, and configuration association
  • Browsing and searching the knowledge base
  • Patch search and download
  • My Oracle Support Communities
  • Certifications and Product Roadmap
  • Favorites
  • User administration
  • Hot Topics
  • Bug summary
  • SR management reports
  • CRM On Demand SR Create
  • Knowledge Searches

The following features are available only in the Flash version of My Oracle Support:

  • Systems
  • Projects
  • Healthchecks
  • Patch Advice and Recommendations
  • Inventory Reporting
  • On Demand Portal Functionality
  • CRM On Demand Service Requests and Knowledge

for more and detail help —







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